PRIVACY POLICY

Last updated: September 2026

Nailora operates an online press-on nail and beauty retail website. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

• Name, email, phone number, billing and shipping address.

• Account and order information.

• Payment information processed securely by third-party payment providers.

• Messages, enquiries, and customer service communications.

• Basic technical information such as IP address, browser, device, and cookie data.

2. How We Use Your Information

We use your information to:

• Process and deliver orders.

• Provide customer service.

• Process payments, returns, and refunds.

• Send order and delivery updates.

• Send promotional emails where you have given consent.

• Improve our website and products.

• Protect our website and prevent fraud.

• Comply with applicable laws.

3. Information Sharing

We do not sell your personal information.

We may share necessary information with trusted payment providers, shipping companies, website hosting providers, and professional service providers to operate our business and fulfil your orders.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Payment information is processed through secure third-party payment providers.

5. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also withdraw marketing consent at any time.

6. Data Retention

We keep your information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with legal requirements.

7. Cookies

Our website may use cookies to provide essential functions, remember preferences, analyse website usage, and improve your experience. You can manage cookies through your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: shangruiw4@gmail.com